NANA Foods Privacy Policy
This Privacy Policy describes how Nanas Halal Butchers LTD (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website or make a purchase from us.
Effective Date: 21.12.2023
What Personal Data We Collect
Information
When you interact with our services, we may collect and store basic information, including:
Your name
Email and delivery addresses
Contact telephone number
User name and password
We may also automatically collect certain information from your device, such as your IP address, browser type, and other computer and connection details.
Use of Cookies
Similar to many websites, we utilize cookies to enhance your experience. Cookies are used to identify you on our website, enable the use of the shopping basket, and facilitate order placement. We may also use a cookie to identify you during subsequent visits, improving our service. You have the option to refuse or delete cookies; please refer to your browser’s ‘help’ section for guidance.
How Do We Use Your Information?
Order Processing
We use the personal data you provide to process your orders, including sharing your telephone number with the courier and contacting you if issues arise.
Communication Preferences
You may choose to receive promotional emails or other information from us, with the option to opt in or out at any time.
Marketing and Personalization
We may use your information for market research, customer profiling, and to display tailored content on the website, such as your favorite items or new products we believe may interest you.
How Do We Use Your Information?
Data Encryption
We employ secure server software to encrypt data during transmission. Strict security measures are in place to safeguard stored information from unauthorized access.
Payment Card Details
All payment card details are encrypted using [encryption method]. We do not store payment card details.
To Whom Do We Disclose Your Information?
Payment Card Details
Payment card details are transmitted directly to our banking partners and are not retained by us.
Trusted Third Parties
Your information may be shared with trusted third parties for purposes of interest. You can opt out of this by checking the relevant box during the order process.
Legal Requirements
We may disclose your personal data to comply with applicable laws, regulations, or codes of conduct, or when required by competent authorities to protect our rights or those of our customers.
General
Consent
Your use of our website implies consent to the collection and handling of your personal data for the specified purposes.
Account Security
Protect your data by logging off shared computers to minimize unauthorized access to your account.
What Rights You Have Over Your Data
If you have an account or have provided data, you can request an exported file or request data erasure. Exclusions apply for administrative, legal, or security purposes.